Returns & Exchanges

At Cantabria Labs, we are committed to your skin's health and satisfaction; if you are not completely happy with your purchase, you may return unopened products within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our customer care team via the online portal or email with your order number and the reason for your return.

• 2.
  Prepare Your Package

  Place the unused, unopened items in their original packaging to ensure they are protected during transit and maintain hygiene standards.

• 3.
  Ship the Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our laboratory team inspects the returned goods, we will process your refund to your original payment method within 5-7 business days.